Demon and Me

It isn’t often you see yourself in a great novel but I did recently reading “Demon Copperhead” by Barbara Kingsolver. Spoiler alert: The title character, a high school football player, hurts his knee in a game and the injury changes his life. This happened to me.

I was running with the football. I tried to spin away from a tackler. I spun but my left foot didn’t; it was locked in mud. A few days later I had surgery for torn cartilage in my knee.

The post-op pain was constant, like someone had a vise on my shin and kept tightening it. I thought this was normal after knee surgery; I’d seen my dad fight through the agony of multiple knee operations.

A week after the surgery, I went to the surgeon for a checkup. He told me fluid had built up around my knee and he would have to drain it by sticking a needle in the joint. When he did, the syringe filled with reddish fluid that looked like ginger ale. The procedure was awful but it worked. In an instant, the pain was gone.

But the heinous fluid came back and so did the pain. Soon, I was back in the doctor’s office. A teenager I knew was also getting his knee drained. He fainted during the procedure and as he passed me in the waiting room, his face was the color of alabaster.

This freaked me out but I was willing to do anything to make the pain go away. I knew another “draining” would provide relief. Only this time, the needle scraped my kneecap. The pain was at a level I had never experienced. I sobbed. I was 17. Was the rest of my life going to be like this?

I got off the table, put my leg brace on and went back to school. In English class, we were reading “Flowers for Algernon,” about a mentally disabled man, Charlie, who temporarily becomes a genius after experimental surgery. A friend said to the class, “Hey, Shef is like Charlie. Shef, are you smart now after surgery?” The class laughed. I didn’t.

I was frustrated by my helplessness. One day I decided to walk home from school on my crutches instead of having my mom pick me up in her car. It was less than a mile. Halfway through my journey, it started pouring rain. I got drenched. This was the low point.

When the brace came off for good, my leg was a sorry sight, withered and ashen. But my spirits were lifted by the thought of playing baseball in the spring. I hoped for an athletic rebirth and feverishly worked out all winter in the high school weight room.

By the time baseball season came, the knee was no better. A catcher with a one good knee is as worthless as a stool with two legs. The coach stuck me in right field, unfamiliar real estate. When I limped and played badly, he rightfully put me on the bench.

The pain persisted until my sophomore year in college, when a different orthopedic surgeon told me that not only had I torn cartilage in the football game, I had also torn my anterior cruciate ligament, which holds the knee together. The doctor did reconstructive surgery, put me in a full-leg cast for two months and left me with a long S-shaped scar on the knee that to this day scares children at the beach.

But it worked. Side to side, I was still as wobbly as a cheap card table, but I could do “straight-ahead” activities such as running and cycling. Importantly, the pain disappeared. Since then, I have run marathons and cycled tens of thousands of miles.

Like Demon, something that happened in a flash – maybe five seconds – changed me for life. His injury trapped him; mine set me free. It forced me to explore the world beyond sports. I fell in love with learning and the humanities. In my story, a knee injury might have been one of the best things to ever happen to me.

The Benefits of Being Silly

This may surprise some of you, but I have been a silly person all my life. It has been a big advantage, including winning raves by blowing up balloons with my nose at our children’s birthday parties.

I thought of silliness when watching a Stephen Colbert monologue recently that focused solely on politics. Although I agree with their political perspectives, today’s late-night talk show hosts aren’t as silly as they used to be. Think of Johnny Carson’s characters such as Carnac the Magnificent.

When I say “silly,” I don’t mean a dullard – “he’s a silly person” – although some may rightly think that of me. I mean having fun with language, circumstances, peccadillos, and foibles. I love the Merriam-Webster definition, “playfully lighthearted and amusing.”

I got silliness from my mother and siblings. We were hardly ever serious. My mother loved silly humor (except during the sacred 30 minutes of “supper”). When I got older, my phone calls with her were silly – character voices, situational jokes, puns. No knock-knock jokes or “dad jokes;” we just didn’t take anything seriously unless it was really serious.

Carnac in 1981: “Sis, boom, bah. Describe the sound made when a sheep explodes.”

During these conversations, Mom would direct me to “tell me about your birthday.” I’d respond that she was there, but I’d be happy to describe it for her. In a documentary narrator’s voice, I’d say, “It all happened in a little hospital on a hill on an Easter Sunday in 1960…” (I was born on Easter.)

Our silliness was a salve when my mother got sick, even when she was in hospice. On her last day on earth, we joked like it was any other day. Our silliness was our language of love for one another.

Being silly also has been helpful in my professional life. I can write excellent “roast” jokes when allowed latitude to be edgy. However, you must know when and when not to be silly.  At a GE holiday party for the news media, I joked about NBC’s last-place prime-time TV lineup (GE owned NBC at the time). It was funny, but not to the NBC execs in the room. My phone rang early the next morning.

Nonetheless, I persisted with my silliness.

At a dinner at George Washington’s home, Mount Vernon, the head of the historic site gave a speech lamenting Americans’ ignorance of history. As the emcee, I returned to the lectern when he finished. The room was quiet and serious. I somberly said I agreed with his commentary, adding, “Here we are at Mt. Vernon, the home of George Washington. Imagine how history would have changed had he not been assassinated by John Wilkes Booth.”

It got a big laugh. I hadn’t planned it. I was just in a silly mood.

One of my usual silly comments is when I am introduced at a speaking engagement, I say to the person who introduced me, “Thank you, John, that was a very, very…short introduction. There is so much more you could have said about me. I thought we had agreed on the word, ‘genius.’”

Childish? yes. Funny? I think so.

To demonstrate the vapidity of PowerPoint slides to GE executives, I used a silly slide that I said I was going to give to my wife for Valentine’s Day instead of a card. The slide ended with a cliche business takeaway: “Our Partnership Remains Strong.” I still have people tell me how much that slide helped them think about their style of communications.

These are grim times that require serious-minded reflection about who we are and what we aspire to be. Political acrimony saturates nearly every discussion. Perhaps being silly will help us get closer to one another – to laugh, to escape reality briefly, and to diminish the anger that pervades public discussions.

Silliness can be an icebreaker, a bridge, an olive branch, a connection. Here’s to being silly in the serious days ahead.

Stopping by a school on a winter's day

This column may appear at first to be about my hair, which would make for wonderful reading, but it really is about what a place and its people mean to a young person’s life. The place is the former Charles Williams School in Hudson, but I am going to start with my hair.

I was in first grade in 1966 and it was picture day. My mother dressed me nicely in a checked black and white sport coat, white shirt, red paisley tie and black pants. She carefully combed my hair using what seemed like a gallon of water and a green plastic comb, a tool she would use for years in a futile effort to give me a pompadour.

However, I was determined to spoil her styling that day and every day. As soon as I got out of Mom’s sight, I would run my hands through my hair to mess it up so it didn’t look so “mothered.”

On photo day, Mom was one step ahead of me. Her best friend, Fran Brady, was a secretary in the principal’s office at my school, Charles Williams, home to Hudson’s kindergartners and first graders. She asked Fran to make sure my hair was combed for the photo. I remember Fran re-combing my hair in her office just before the photo.

As you can see in the photo, Mom’s backup plan didn’t work. I look like I am in the world’s youngest punk rock band. I don’t remember if I sabotaged the pompa-doo for the second time that day or another student did.

When mom and Fran saw the photo, they laughed until their eyes watered. Fran, one of the funniest people I know, would send me notes throughout my life asking if I needed someone to do my hair for big events such as a graduation or my wedding.

This memory sprang to mind on a recent blustery day when I went running past the 98-year-old Charles Williams building, which now is home to the Second Ward Foundation, a non-profit arts organization. Despite the building’s faded glory, I felt I was back at my neighborhood school where I walked to school with my siblings, where I knew someone in the principal’s office, and where I would make friendships that lasted for many years.

On my run, I circled around the back of the school by running down Robinson Street to North 2nd Street and then to Mill Street, where Charles Williams’ athletic field is located. My father played City League softball there for the Hudson Elks. There were lights for night games, gangs of marauding mosquitos, and merciless needling of teammates. For me those games were heaven. For Dad too. If he stayed out late with the boys after the game, he would fib to my mom that he had played a double-header.

Charles Williams in its heyday.

This was the same field where I played flag football as a young teenager. My teams were terrible except for one day when we upset the best team in the league. Rather than euphoria, our win produced epic fear as the losers promised they were going to kick our asses after the game. When the game ended, we sprinted out of there on the Dugway, a path leading up to Harry Howard Avenue (today it’s part of the Empire State Trail). I am not sure the losers were in pursuit because I never looked back.

Built as a grade school for Hudson’s Second Ward, and named for a superintendent of Hudson schools, Charles Williams closed in 1970 and later was home to offices for alternative education programs and Columbia County, including the sheriff’s office. These sturdy pre-WWII structures seem to keep delivering whatever we ask of them.

Even though I only walked its halls for two years, I remember Charles Williams as an extension of my home and the students and staff as family. Granted, I may be completely captive to nostalgia as I get older. At the same time, I know there’s something true and unshakable in the sense of neighborhood and belonging that I get nowhere else except for places like that old school in my hometown.

What's a 'Good, Bad Song'?

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I love songs that are so bad, they are good. Having grown up in the golden age of Good Bad Songs, the 1960s and 70s, I have heard many. But I want more. That is where you come in.

I’d like to hear your nominations for my Good Bad Song (GBS) playlist. When I mention this musical concept, people always have suggestions but many miss the mark. For example, the song “Muskrat Love” by The Captain and Tennille always comes up with its screeching synthesizer sounds of muskrat love-making. That unquestionably is a “Bad, Bad Song.’” There is nothing good about it.

Or someone will suggest a song they don’t like. “I Shot the Sheriff,” by Eric Clapton is an example. No. This is not a GBS. You may not like it, but it’s a song that has artistic merit. By contrast, GBSs are over-the-top schlock, with a good beat and singable lyrics, particularly after a few beers. However, GBSs have no redeeming artistic quality.

Let me repeat this: Good Bad Songs fail every test of musical excellence, but they can get in your head and are fun to sing along with. Many times, GBSs are “story songs” — someone’s done somebody wrong or Joe Six Pack is fightin’ the man. However, please take note that not all story songs are bad; “Wichita Lineman” and “A Boy Named Sue” are great story songs.

Here’s another GBS misconception. Good Bad Songs are not “guilty pleasures” like Britney Spears, boy bands, or Hallmark Christmas movies. I consider guilty pleasures to be when the artist knows they are not making art and the audience is in on it. On the other hand, artists who make Good Bad Songs think the music they are making is good.

For example, I am sure that Wayne Newton thinks that “Daddy Don’t You Walk So Fast” should have won a Grammy. It should not; it is a GBS. R. Dean Taylor was probably convinced that adding police sirens to “Indiana Wants Me” put the song in a different league — yes, the GBS league.

GBSs can be popular. Starship’s horrible “We Built This City” made it to #1 and is a GBS because when I hear it, I am awe struck that rock legend Grace Slick thought it was worth recording. It’s like being the producer of “The Emoji Movie” — “hey, we know it’s aggressively and offensively bad but let’s put it out there and see what happens. “

Others have their own misguided views on what makes a Good Bad Song but mine is definitive. Let me explain further by showing you my favorites GBSs:

“One Tin Solider” (theme from the movie Billy Jack), by the Original Caste. Judgment Day has come for this song, and the verdict is Good Bad. By the way, this movie has one of the best good/bad movie scenes ever when Billy Jack confronts the bad guy:

Billy Jack: You know what I think I'm gonna do then? Just for the hell of it?

Posner: Tell me.

Billy Jack: I’m gonna take this right foot, and I’m gonna whop you on that side of your face…[points to Posner’s right cheek]

Billy Jack: …and you wanna know something? There’s not a damn thing you’re gonna be able to do about it. [kicks Posner in the right cheek, knocking him out.]

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“Convoy” by C.W. McCall. Yeah, Rubber Ducks got a “Jimmy haulin’ hogs” but this is 18 wheels of awful.

“Seasons in the Sun” by Terry Jacks about a dying man. This song should have been euthanized in the recording studio.

“Run Joey Run” by David Geddes is about a crazed gun-toting father. The yelling of “watch out!” near the end may be the single worst good/bad moment in GBS history.

“Wildfire” by Michael Martin Murphy seems to be about a ghost horse. Let me declare here and now that every song about a ghost horse makes my GBS list.

“Ben” by Michael Jackson. Imagine the conversation between a record company executive and Jackson’s father/manager: “We want Michael to perform the title song for a movie about a killer rat.” Then imagine being Jackson’s father and saying “yeah, we’ll do it.” But the song is good, well, because it’s Michael Jackson.

“One Bad Apple” by The Osmonds. This video is 100 proof visual and audio badness.

You’re Having My Baby, by Paul Anka. This song is bad in so many ways — sexist and syrupy — including Anka’s oversized bell bottoms. Its badness was confirmed when it was voted the worst song of all time in a 2008 CNN poll.

“Ice Ice Baby” by Vanilla Ice. By the way, did you read this that Vanilla is advising President Trump on the location of the Trump presidential library? Enough said.

That’s my partial GBS list. Please send me your suggestions and I will tell you if you understand this important concept.

Libraries are (snow) treasures

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In the third grade at John L. Edwards Elementary School we were assigned to find a book to read for a book report. I loved reading and was very picky about choosing a new book. It had to be just right, so I took my time.

Near the end of our library period, I selected Snow Treasure by Marie McSwigan. Its cover of Norwegian kids sledding down a snowy hill watched by a menacing World War II German soldier was cat-nip for an eight-year-old boy. It looked cool enough to support my tough-guy image.

Little did I know my selection would set off a ruckus.

When I tried to check it out, the librarian told me the book was too advanced for me. Surprised and a little embarrassed, I became angry. I said it was Snow Treasure or nothing and I left the library without a book. When we got back to our classroom, I told my teacher, Mrs. White, what had happened and she called my mother. This was not the first conversation they had about me. I was a bit of discipline problem.

Mom read constantly. My siblings and I inherited our book addictions from her. When her phone call with Mrs. White ended, she told me to go to the library the next day and check out Snow Treasure.

I was shocked. Mom had stuck up for me on the phone with Mrs. White – a miracle! But get this: Mrs. White also was my ally in the book war. I was elated but my sense of victory evaporated when Mom squared me up, looked me in the eye and said: “After all this, you better read that book.”

Fearing her and with Dad the Enforcer looming -- I consumed the book quickly and wrote a decent book report. However, I was motivated by more than fear. Mom had shown confidence in me, maybe for the first time. I did not want to disappoint her.

Mom was not an outwardly emotional person. After I showed her my good grade, she didn’t say much. But I know in my heart she was proud of me.  

I had not remembered this story from more than 50 years ago until a recent Saturday night, when, during the Hudson Area Library’s “Party in the Stacks” fundraiser, the story came back to me. There, among hundreds of books, we celebrated the value that libraries bring to people and communities. Libraries can entertain, educate, and engage. They also can bring a troublesome son closer to his mother.

The Dandelion Thieves

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On a bicycle ride recently on a country road I saw a man stealing someone’s lilac blooms. He stopped his red pickup, clipped a few blooms, and drove off.

This wasn’t the first roadside larceny I have witnessed. When I lived in Connecticut, I saw men pull their trucks into wooded areas and steal field stones from historic stone walls. I once yelled “not yours” to the stone thief but wasn’t brave enough to stop.

When I saw Red  Pickup Guy making off with his lilac loot, I thought about standing up for private property. One reason I didn’t — besides that the guy was pretty big — is that I am a hypocrite on this issue. My brother and I had carried out similar capers when I was about 10 years old. My Grandfather Borrelle was the brains of the gang and we were the muscle. Grandpa’s target was dandelions.

We would drive along rural roads and stop the car where he saw a cache. Sometimes it was someone’s lawn. Other times it was just a rural roadside, a highway shoulder, or even a cemetery.

He directed Ken and me to the trunk of the car where we would find a cardboard box and forked weeding tool. Our instructions were to harvest the juiciest dandelions we could find. His only admonition was not to take any that had bloomed into a yellow flower.

We had no idea what we were doing; we just wanted to fill the darn box with something green before one of our friends saw us. When we were finished, Ken and I would put the box of “weeds” in the trunk. Then we quickly hopped in the back seat and slid down low so no one could see us from outside. Grandpa drove the slowest get-away car in history; he always went 10 or 20 miles per hour below the speed limit. It was excruciating.

Dandelions were not the only target for our gang. We would drive to a local gravel business and use a dust pan and a cardboard box (Grandpa had an unending supply for some reason), to take small stones for grandpa’s yard. We’d also head to Keeler’s dairy farm on Spook Rock Road and, with the same dust pan and box, collect dried cow manure for his garden.

It was dandelions he prized most. Grandpa would clean them and season them with oil and vinegar.  He would serve them at lunch or dinner to my parents, who devoured this spring treat. Ken and I turned up our noses at them, largely because we knew where they came from.

An immigrant who ran a billiard shop, Grandpa worked hard for every nickel. He was shrewd and knew how to play the angles, and he seemed to consider anything that was in public view to be his for the taking.

We were always successful – no one ever chased us away from their homes or business. To this day, the Dandelion Thieves have a clean record.

Hudson's Flying Socks Girl

My wife has been asking me what I want for Christmas. I don’t really need anything but when I walked past the Hudson Post Office recently, I thought of a few things.

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My sister, brother and I grew up almost next door to the post office, which sits on the corner of South Fourth and Union streets. For young kids in the “go-out-and play” era, the post office and the Columbia County Courthouse across the street were our playgrounds.

The Post Office looks exactly the same as it did in the mid-1960s. Its interior still smells of paper and glue. Your footsteps reverberate across the terrazzo and marble floor and your voice echos up to the high ceiling. Outside, the Classic Revival architecture with columns (the building was added to the National Register of Historic Places in 1998) gives a stately look.

In other words, it was a perfect place to run through to see if you’d get caught, which we usually did. When we were escorted out, we’d sit on the cool granite steps on the Union Street entrance and watch people come and go. It was there that we learned of great scientific advances from a neighborhood girl.

I won’t name this person because I don’t know if she still lives in the area. She was several years older than my siblings and I (we were five, six and eight). She had a reputation as being tough — and she was. When she saw us on the steps she'd join us, which made us nervous until she began telling amazing lies.

We didn’t know she was lying. To us, she was an oracle opening our eyes to wonders unknown. She declared that there were socks that could make you fly, sneakers that had rockets to make you super fast, and underwear that would make you invisible. She had many more stories of mind-blowing space-age technologies. Every time we asked where her flying socks were, she said she had just checked, and they would arrive at the post office next week.

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I can’t remember the face of the person telling these tales but man, I remember those flying socks. In my five-year-old mind, I imagined them as having little wings on the ankles, like Mercury. I never questioned our truth teller why someone would make flying socks instead of, say, a flying shirt, which seemed easier to control in flight. I just knew it was going to be very cool to get a pair and fly over Hudson.

We asked our parents to buy us these futuristic devices. I can’t remember their response but it was probably something like “stay away from her.”

What motivated Flying Sock Girl to tell us these stories rather than speaking to us with her fists, as she did with others? Maybe it was the new U.S. space program or that the Jetsons were on prime time TV. Still, this wasn’t your typical neighborhood bully script.

Today, whenever I see those post office steps, I recall her fanciful tales. So I am asking my wife for a pair of flying socks for Christmas. More than 50 years after I first heard of them, they have to be a real thing, right? My size is large. Red would be nice but I'll take them in whatever color they have. 

Communicators: 'bWAR' metrics myopia

Baseball's return every spring has been a source of joy for me since I was a boy. But lately, I feel more disengaged from the game because I no longer understand baseball statistics.

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Half the fun of baseball was the ability to compare today’s players with those of decades ago based on stats like home runs, runs batted in, batting average, wins, losses, earned run average. In shorthand: HRs, RBIs, BA, W, L, and ERA. Not anymore.

Now we have bWARs, WHIP, TTO, OPS and numbers after players’ names like .432/.519/.727. I have no idea what these mean (help me Joe Sheehan!). They are being used by managers, general managers and fantasy players to drive personnel and in-game decisions.

Data analytics in baseball have led to highly effective defensive innovations but as they have risen, human judgment has receded; watch a game and you’ll see a team manager paging through a binder of stats rather than looking at the field.

The same is true of public relations, where metrics are changing and, in some cases, supplanting the “art” of our work. I remember sitting in meetings on PR/marketing campaigns listening to reports of impressions, web site visitors, reach, email open rates, and other metrics and wondering if we had made a meaningful connection – or any connection -- with anyone.

...we should use these tools to make adjustments, do a better job, and help us to set benchmarks for our goals and objectives.

In marketing, data provides insights into customer preferences and practices. For example, if 60 percent of your online customers end up seeking follow-up help from your call center, you know that something is wrong. 

In public relations, however, many metrics still ladder up to the old reliables of favorability, trust and message receptivity/audience preferences that can be tested quantitatively and qualitatively. At their worst, these metrics drive a strategy to the exclusion of other factors.

Here's what I mean. Say you're a company responding to the loss of customers' personal data. What determines your plan? The number of customers who close accounts? Favorability and key words in social media? Employee feedback?

Any smart company is sure to be looking at these and other metrics. Yet, in many instances, the responses seem to be lacking. 

Perhaps it is first and foremost a clear expression of the values that guided the enterprise in its decision-making. Metrics should inform your strategy but not determine it. Don’t let them get in the way of values-based actions, common sense and good judgment. Get your nose out of the binder and look at the field.

Metrics must be simple, predictive, well-defined and, to borrow a golf phrase -- “dead solid perfect” – meaning they must be as carefully scrutinized as financial numbers. They must be defendable under withering cross-examination in the C-suite.

Our profession is determined to get there. The Institute for Public Relations and its Measurement Commission have done amazing work advancing the definition, validity and value of measurement through research and collaboration. As IPR President Tina McCorkindale smartly says: “Our purpose should not be to try to prove the value of our profession or worth compared to other organizational departments…rather we should use these tools to make adjustments, do a better job, and help us to set benchmarks for our goals and objectives.”

IPR is sponsoring a free webinar on May 22 by two terrific communications leaders, Mark Klein of Dignity Health, and Rob Clark of Medtronic, Inc., From Complex to Concise: Using Data, Research and Measurement to Simplify Healthcare Communications.

Now if IPR can explain to me what is going on with baseball stats. Go Yankees!

The winter of our content

A December snow.

A December snow.

An eastern bluebird flitted from tree to tree behind our house this week. Then a red fox scampered across a field. They were the first flashes of natural color I had seen in about five months.  

This was the first full winter we had spent in Hudson in more than 30 years. My wife Barb and I decided not to do a warm-weather trip to help get through the winter, mainly because I am still recovering from a bike crash in the fall.

We also wanted to see what winter was like at our home in Livingston, just outside Hudson, New York. It wasn’t like we had lived on the equator previously; southern Connecticut has basically the same climate. But we were curious if our 232-year-old home would protect us from an upstate winter.

The house sits on the Taghkanic Creek and was a caretaker’s cottage for the grist mill on the estate of Robert Livingston. It isn’t exactly a hermetically sealed environment. The perimeter of the house is about 10 degrees colder than the interior, even with new windows and doors. One thing I discovered in this first winter was that it takes a lot of courage to get out of bed early on a sub-zero morning.

It was a long and cold winter. The bone-chilling temperatures of late December and early January receded slightly in February but cold persisted right through March. The conga line of March nor’easters was disheartening. The monochrome grayness of everything – sky, roads, landscapes – was the toughest thing to take.

A frozen swirl in the creek.

A frozen swirl in the creek.

We discovered that our dog, Charlie, likes the warmth of a fire more than food. On frosty mornings, he wouldn’t leave the hearth even when we put his breakfast out for him.  He’s a 10-pound dachshund and he shortened our walks because of the cold even when he was wearing his WWII aviator-style jacket. He would just look up at us like he was the only one with common sense, turn, and head back to the house.

We went through more than a face cord of wood and lots of propane to keep the little place warm. Sleep came early, much earlier than when we lived elsewhere. We churned books – me “Jack Reacher” novels and Barb bios of Katherine Graham and "Wild Bill" Donovan. We depleted the supply of watchable movies on Apple TV and Netflix. We binged “Fixer Upper" on HGTV.

So, what was the outcome of our first hibernation here? Well, I put on about 20 pounds because of my own inertia and the need for comfort food. The snow plow cracked our mail box post. We had a frozen pipe that plagued us for most of January. The heavy March snows snapped a few big tree limbs.

The best result was that we now know this is the place we want to be for many more winters. It was harsh and discouraging at times, a bit like the movie “Groundhog Day” as one chilly morning looked like the one before it. I sometimes sang Sonny and Cher’s “I Got You Babe” when I got out of bed – Bill Murray's wakeup song in the movie.

But we felt an internal warmth from being in a home that we finally won’t have to pack up and leave. There were new and old friends. Good music at Helsinki. Excellent food. Comfortable bars and breweries. And with technology, the ability to work with clients all over the world without leaving home.

Ice ornaments on branches of a willow tree.  

Ice ornaments on branches of a willow tree.  

Every morning, I looked forward to watching two merganser ducks -- a couple apparently -- land in our creek even when it was nearly covered with ice. They’d dive for food, staying under for what seemed like minutes. When their meal was over, they floated together downstream on the current, energized for the day.

Having said all this, I am happy the sun is higher in the sky and the bluebirds are back.

My boring reading list blog

Most blogs about “what I am reading” are as boring as Justin Timberlake's Super Bowl halftime performance and usually self-indulgent attempts to demonstrate your smarts. I obviously will do that in this blog but along the way I am also going to jazz things up with hilarious cultural and personal references while still making my point.

My point is you have to have a reading list. I am looking at you, communicators. We are in a business that requires eternal learning vs. let’s say, my dog Charlie who dashes to the front door barking every damn time a doorbell rings on TV. No learning.

No.

No.

A reading list should be broad and deep, literally. Mine is stacked a foot high in my office awaiting my next long plane ride or surgery – lately, the latter being more likely. It should address the issues that continue to perplex you and others  – what the hell are blockchain and cryptocurrency, and can I buy artificial intelligence for my personal use, such as figuring out the ending of the movie Interstellar?

Understanding emerging topics – even at a basic level – will make you a better communicator and leader in your organization. When I was at GE, I tried to get a basic grasp of China and India’s increasing importance in the global economy, or how additive manufacturing might disrupt industrial companies, or how changing social values could influence employee attitudes and company policies.

Part of my motivation was fear of being embarrassed. Sometimes I was. In 2008, I presented to the GE Board on the reputation risks associated with GE’s sponsorship of the Olympic Games in Beijing. There were protests against Olympic sponsors by actress Mia Farrow and others related to China’s failure to act on genocide and human rights abuses in Darfur. One protest bumper sticker said, “You Can’t Spell GEnocide Without GE.”

Yes. 

Yes. 

This wasn’t my first Olympic reputation rodeo and I could articulate how best to handle the China issue. But then the board started asking very specific questions about the situation on the ground in Sudan. I was like a stumped spelling bee contestant: “Uhhh….could you use it in a sentence?” Luckily, the GE Foundation leader bailed me out. I was half prepared.

No one in GE was going to give me a course on Darfur. I had to educate myself on the issue and many others that confront a global company. It can be exhausting and sometimes not fun. Instead of watching GE-funded “Must Watch TV” comedy classics such as “Joey” on airplanes, I would try to get through my reading pile.

Reading lists should be diverse in their topics and source and force you out of your comfort bubble.  The usual suspects such as the Wall Street Journal are important but so are Scientific American, Harvard Business Review, The Economist and Foreign Policy.

Sounds like fun, right? Well get a gander at some of the things on my list:

·      “Effects of corporate online communications on attitude and trust: Experimental analysis of Twitter messages,” from the Institute for Public Relations

·      “Report From the Buy Side: The Power of Intangible Factors on Investment Decisions,” by Weber Shandwick

·      “The Leader’s Guide to Corporate Culture,” from the Harvard Business Review

·      “Five Ways to Spot Fake Research,” by the amazing Sarab Kochhar, Ph.D.

·      “How to Read a Financial Report,” by Merrill Lynch

·      “Why Facts Don’t Change our Minds,” by Elizabeth Kolbert of the New Yorker

·      “Brain. Behavior. Story. Why Public Relations Needs to Return to its Scientific Roots,” by Christopher Graves of Ogilvy Public Relations

·      “Hello, My Name is Jeff,” a New York Times profile of Jeff Bezos

·      “Selective Exposure to Misinformation: Evidence from the consumption of fake news during the 2016 presidential campaign,” by three really smart professors from really smart schools

·      “Beyond the Bitcoin Bubble,” by Steven Johnson of the New York Times Magazine

·      “How to Get The Most Out of A Mentoring Relationship,” by The Plank Center for Leadership in Public Relations

You’re saying, “Sheffer is a gas bag. He’s not going to read all those things.” You’re right.  Sometimes the topic gets moldy by the time I get to it and I move on, constantly curating the pile to try to stay current.

Nope.

Nope.

Okay, sorry, you’ve had enough of this haughty and pedantic harangue but you haven’t endured anywhere near the hectoring others have suffered. At GE, I often droned on about the necessity of reading and being the most informed person in the room.   

I know, that's not as fun as watching the GE/NBCUniversal comedy classic, “The Land of the Lost?” But hey, what is?